Introduction
Page 6 The PricewaterhouseCoopers
survey is titled "Innovation & Growth: A Global Perspective,"
by Trevor Davis, and is available for purchase. Details: http://www.pwcglobal.com/extweb/ncsurvres.nsf/docid/DD9FE29FFB674C5C8525683F004E2E4E
Innovation & Growth Overview http://www.pwcglobal.com/extweb/ncsurvres.nsf/docid/E8F64FD0D75BB2748525683F006A0D15
6 "Few believe they have
fully mastered the art of deriving value from innovation…"
the study cited is titled Findings of the Arthur D. Little
Global Survey on Innovation, privately published. This report
is no longer available due to the demise of this consulting
company.
Chapter 1: 21st Century Innovation
16 A landmark study conducted
by PricewaterhouseCoopers refers to the study previously cited.
18 75 percent of today's
managers are dissatisfied with their firm's innovation performance:
Findings of the Arthur D. Little Global Survey on Innovation,
privately published. Note: This company is no longer in business.
Chapter 2: Leading Innovation
44 The Borg-Warner case study
was compiled from interviews with Simon Spencer, B-W's Innovation
Champion, and David Sutherland, Ph.D., president of Business
Innovation Consortium, a consulting firm. Contact BIC at:
http://www.bicnow.com
45 The EDS case study was
compiled from extensive interviews with Melinda Lockhart,
manager of EDS Innovates, and access to company documents.
See EDS's website for additional information, at: http://www.eds.com/about_eds/homepage/home_page_dynamator.shtml
Chapter 3: Creating the Culture
60 "After 10-15 years
of these programs, most have been terminated…":
see the report, "The Future of Corporate Innovation Centers,"
by Jack Hipple. Download the free report at: http://www.innovation-triz.com/papers
The report was produced under the auspices of The Association
of Managers for Innovation http://www.ccl.org/connected/networks/ami
65 Diagnosing and objectively
understanding your organization or work group's barriers to
innovation is an important first step toward improvement.
There are various assessment tools and benchmarking surveys
available, some are free for the downloading, others that
are proprietary and available only in the context of a consultative
project. For a look at the climate/culture surveys available,
see for example:
Pinchot & Company: http://fullcirclelearning.com/infopoll/surveys/s13.htm
Innovation Network's survey: http://thinksmart.com/mission/audit.html
Teresa Amabile, Harvard professor, has developed KEYS, an
innovation/creativity survey instrument. E-mail her at tamabile@hbs.edu
72 Michael Kirton's 33 item
survey, the KAI Inventory, is used to assess an individual's
preferred creativity style. Only certified practitioners may
administer it. Check these sites if you want to find a certified
practitioner or explore certification for yourself.
www.bottomlineinnovation.com
www.kaicentre.com
http://web.indstate.edu/soe/blumberg/KAI.html
73 Innovation Wizard is a
web-based resource created by the InnovationNetwork that offers
"organizations tools for building and sustaining an innovation
competency: idea stimulators, best practices, a complete model
of innovation, articles, and more." For more information:
innovationwizard@thinksmart.com
http://www.thinksmart.com
Chapter 4: Empowering the Idea Management
Process
81 The [suggestion] systems
coming out now are computerized, professionally managed and
have real incentives…": John Holland, former president
of the Employee Involvement Association, was quoted from an
interview with the author. http://www.eianet.org
Chapter 6: Fortifying the Idea Factory
126 Additional information
on the Bristol-Myers Squibb (BMS) program is available from
Imaginatik, a Boston-based software company. Its Idea Central
product, adopted by BMS and other companies, is an idea management
application "designed to focus the creative brainpower
of employees and extended enterprise partners to generate
business-focused ideas, develop those ideas, and then evaluate
and select the best concepts for implementation or further
development." http://www.imaginatik.com/imaginatik/web.nsf/docs/part_our
128 Information about BMW's
Virtual Innovation Agency is available on the automaker's
website. http://www.bmw.com
132 My understanding of the
unarticulated needs of customers was enhanced by
Speed: Linking Innovation, Process, and Time to Market, a
Conference Board Report researched and written by Marilyn
Zuckerman Michaels, available from The Conference Board. http://www.conference-board.org
167 Research by The Innovation
Resource, on behalf of a leading battery-maker, enabled us
to seek out firms with stellar relationships with their suppliers.
These guidelines are a summary of our findings, based on interviews
with several dozen companies in 1999. A written report, or
a Powerpoint briefing summarizing the key findings of this
research is available. Contact rtucker@innovationresource.com
138 "Respect the newborns,
tomorrow we'll strangle them…"': ideation specialist
Doug Hall's quote, as well as insights into his methods, are
from "Jump Start Your Business," by John Grossman.
Inc., May 1997. While Doug Hall is a leader in this burgeoning
field, there are a number of others.
See profile section of
this website for affiliated ideation specialists we represent.
Chapter 7: Producing Powerful Products
144 Kuczmarski & Associates'
study of 209 company practices is titled "The K&A
Winning New Product and Service Practices Study," March,
2000. www.kuczmarski.com
184 Robert G. Cooper, marketing
professor at McMaster University, is developer of the stage-gate
approach. For further information
http://www.stage-gate.com/about/cooper.htm
185 While the gated approach
to new products has gained tremendous popularity, it is by
no means the only approach. See for example The Focused Innovation
Technique, and the workbook, Developing New Product Concepts,
by Chris Miller, founder and president of Innovation Focus,
Lancaster, PA www.innovationfocus.com.
186 See also: The PDMA Toolbook
for New Product Development, which can be purchased online.
See the Product Development Management Association's website
for more information http://www.pdma.org
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